Greene Group Construction provides 24/7 water damage restoration, flood cleanup and mold remediation in Greenport, NY 11944, dispatched from our licensed office in Quogue with a 60 to 90 minute response. Extraction, structural drying, flooded basements, burst pipes, sewage backups and storm water, then we rebuild what came out. Call (631) 532-7346.
- Greenport sits low. The highest point in the village is 11 feet, according to Suffolk County's hazard mitigation plan, and the county calls coastal flooding endemic along the waterfront.
- Hurricane Sandy flooded 50 structures in the village, 20 businesses and 30 homes. The same plan says nor'easters have historically done more damage here than hurricanes.
- A lot of Greenport's houses are old. The Greenport Village Historic District has 254 contributing buildings dating from about 1750 to the 1930s.
- The village runs its own power company. Inside the village, electric service is Greenport Municipal Utilities, not PSEG. That matters when water is near a panel.
- Seasonal houses and seasonal businesses mean a leak can run for days before anyone walks in.
Why Water Behaves Differently in Greenport
Greenport is a waterfront village on the North Fork, in the Town of Southold, built around a working harbor that started out in whaling and shipbuilding. That history is why so much of the village sits right at the water, and why so much of it floods.
Suffolk County's hazard mitigation plan lays it out plainly. The village center is low-lying with poor drainage. Coastal flooding is common along the waterfront, especially around the hospital, the business district and the bottom of Manor Place. The Beach Road neighborhood is the most flood-prone spot in the village, with roughly 30 homes exposed. Low spots on Main Road and North Road (CR 48) near Sound Beach get cut off during coastal floods.
The numbers back that up. As of July 2020, the county plan counted 199 flood insurance policies in the village, 148 flood claims paid totaling $2,654,191, and 6 repetitive loss properties. For a village of about 2,600 people, that is a lot of water.
What It Means to Be Served From Quogue
Our office is in Quogue, not Greenport. We won't pretend otherwise. The drive runs through Riverhead and out the North Fork, and we get there in 60 to 90 minutes depending on time of day, traffic and weather.
What the distance changes is how we prepare. Before the truck leaves, we ask what the water is, where it came from, whether anyone is living in the property and whether the power is still on. That way we show up with the right pumps, dehumidifiers and containment the first time, instead of driving back for something we missed.
Old Village Houses Dry Differently
A lot of the housing in and around the historic district is Greek Revival, Federal and Victorian construction. Many of those houses have plaster walls, old-growth wood floors, fieldstone or brick foundations and additions stacked on over a hundred years. Water travels through them in ways a newer house doesn't. It runs along old framing, sits behind plaster and wicks into foundation walls.
We don't rip out what can be saved. Plaster and old flooring can often be dried in place if the job starts fast and the moisture is tracked properly. When something does have to come out, we're the ones putting it back, so we pay attention to what the house was supposed to look like.
Closed Houses, Inns and Restaurants
Greenport fills up with visitors in summer and quiets down in winter. A lot of houses close for the season, and some businesses cut back hours or close. A pipe that fails in an occupied house gets noticed in minutes. The same pipe in a closed house can run for days or weeks before a caretaker walks in.
When we open a property like that, we photograph and log everything from the moment we walk in. That record matters when the insurance question becomes "was this sudden, or did it happen slowly?"
If you run a restaurant, shop or inn in Greenport
Call us directly. A water loss in a commercial kitchen, dining room or guest room costs you business every day it stays open. We work around your hours where we can, and we document to a standard that protects you with your carrier and your landlord.
The Losses We See Most in 11944
1. Harbor, Storm and Street Flooding
This is Greenport's big one. Water comes up from the harbor during a storm, or rain has nowhere to go in the low streets downtown. Storm surge and ground-level flood water are treated as contaminated (Category 3) under the IICRC S500 standard, which means porous materials it touched, like carpet, pad, insulation and drywall below the water line, come out rather than get dried.
2. Burst and Frozen Pipes
Mostly a closed-house problem. The failure is usually at a fitting, a valve, an outside hose bib or a pipe running through an unheated crawlspace. Turning the heat down is not winterizing. The water should be off at the main and the lines drained.
3. Sewage Backups
Most of the village is served by the Village of Greenport sewer district, while many homes outside the village rely on septic systems. Either way, a backup is Category 3 water and needs containment and removal, not fans and deodorizer. During Sandy, several of the village's sewer pump stations flooded, so a big storm can cause backups even in houses that stayed dry.
4. Roof and Wind-Driven Rain
A nor'easter lifts shingles or finds an old flashing, and water comes in from above. This is usually the most insurable of the four. We tarp it, dry the inside and repair the roof, since roofing is also what we do.
Coverage, briefly. Homeowners policies generally cover sudden, accidental water and exclude surface flooding and surge, which fall to a separate flood policy. We document every loss and work with whatever adjuster is assigned, but we are contractors, not insurance advisors.
Mold After Water Damage
Mold is usually the second half of a water loss that sat too long, and in Greenport that often means a closed house nobody checked for a few weeks. Greene Group is New York State mold certified, and we provide our license number on request.
We remove what's contaminated, fix the moisture problem that caused it and rebuild the area. See our mold remediation page for how the process works.
From Dry-Out to Rebuild
A lot of restoration companies dry the house and hand you a list of contractors. We don't. Greene Group is a licensed general contractor, so the crew that handles the water also handles what comes after: framing, drywall, flooring, foundations and concrete. These are photos of our crew on recent jobs.
The First Hour: What to Do Before We Arrive
- Stop the water if you can do it safely. Know where the main shutoff is, and make sure your caretaker or property manager does too.
- Stay away from electricity near water. Don't wade into a flooded basement to reach a panel. Inside the village, call Greenport Municipal Utilities. Outside the village, call PSEG Long Island.
- Call (631) 532-7346. The sooner you call, the sooner the truck leaves Quogue.
- Take photos before you move anything, wide shots and close-ups, with the water still there. Your adjuster will want them.
- Get things off wet floors. Put furniture legs on foil or blocks and pick up rugs.
- Don't run fans on sewage or visible mold. It spreads the problem.
- Find your policy and note the deductible before you call the carrier.
Find Us and How We Reach Greenport
Greene Group Construction Corp.
Quogue, NY 11959
Suffolk County, New York
Emergency and office: (631) 532-7346
Email: laura@greenegroupconstruction.com
Hours: Open 24 hours, 7 days a week, including holidays
Licensed: Suffolk County HIC #HI-72958 · Nassau County HIC #EF-65498
View our Google Business Profile and reviews →
We also serve nearby Southold, East Marion, Orient and the rest of the North Fork. For permits in the Town of Southold, see our North Fork and Shelter Island permitting guide.
The Greenport, NY 11944 service area we cover from our Quogue office.
Greenport Water Damage Questions
How fast can you get to Greenport?
Usually 60 to 90 minutes from our office in Quogue, depending on time of day, traffic through Riverhead and weather. We give you an honest arrival window when you call.
Do you actually work in Greenport, or is this just a page for a search term?
We have done water damage, renovation and major construction work in Greenport. We are based in Quogue, not Greenport, and we tell every caller that upfront.
My house is in the historic district. Will you tear out the original plaster and floors?
Not if they can be saved. Plaster and old wood floors can often be dried in place if the job starts fast and moisture is tracked properly. If something has to come out, we rebuild it ourselves.
Do you handle mold in Greenport?
Yes. Greene Group is New York State mold certified, and we provide our license number on request.
Can you handle both the drying and the rebuild?
Yes. Greene Group is a licensed general contractor, Suffolk County HIC #HI-72958, so the company that dries the property also rebuilds it, from framing and drywall to foundations and concrete.
Is storm surge or harbor flooding covered by homeowners insurance?
Generally no. Homeowners policies usually respond to sudden, accidental water such as a burst pipe. Rising surface water and surge typically fall to a separate flood policy. We document every loss for the adjuster, but we are contractors, not insurance advisors.
Water in a Greenport property does not wait for business hours. Call (631) 532-7346 at any hour, or read the Long Island water damage restoration process.
Sources. Suffolk County Hazard Mitigation Plan, Section 9.43: Village of Greenport · Greenport Village Historic District, National Register of Historic Places · Village of Greenport, 2020 Census population and history · New York Association of Public Power, Village of Greenport municipal utility · Suffolk County sewer district map, Town of Southold · ANSI/IICRC S500.